RETURN POLICY
We apologize if your purchase did not work out. Open Era provides a liberal return
policy. Once we have inspected the returned product, we will provide a
transferable Store Credit within 2 business days. The item must meet the
following criteria.
– Proof of Purchase.
- All original tags still attached.
- Packaging is intact.
- Products are unused.
- Item was purchased within the last 30 days.
Items that do not qualify for returns are the
following.
- Items marked and sold as “Sale is Final.”
- Gifts granted by Open Era that retain a retail
value. - Original shipping charges unless there were
errors made by Open Era in shipping.
How to proceed with a Return Process.
– Please e-mail customerservice@openerabrand.com
with the invoice number and we will instruct you how to proceed.